Terms & Conditions
Welcome to Souq Al Emara. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. General
By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian. We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.
2. Products & Services
We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur. Souq Al Emara reserves the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
We also reserve the right to limit quantities or discontinue any product at any time.
3. Pricing & Payments
All prices listed on the website are subject to change without notice. We accept secure payment methods, and all transactions are processed through trusted payment gateways.
Souq Al Emara is not responsible for any additional charges imposed by your bank or payment provider.
4. Orders & Acceptance
Once you place an order, you will receive a confirmation. However, this does not guarantee acceptance. We reserve the right to cancel or refuse any order for any reason, including product availability, errors in pricing, or suspected fraudulent activity.
5. Shipping & Delivery
We aim to process and deliver orders within the estimated timeframe. However, delivery times may vary due to external factors beyond our control.
Souq Al Emara is not responsible for delays caused by courier services, customs, or unforeseen circumstances.
6. Returns & Refunds
We want you to be satisfied with your purchase. If you receive a defective or incorrect item, please contact us within a specified period after delivery.
Refunds or replacements are subject to our return policy. Items must be unused and in their original packaging unless defective.
7. Intellectual Property
All content on this website—including text, images, logos, and design—is the property of Souq Al Emara and is protected by applicable copyright and trademark laws.
You may not reproduce, distribute, or use any content without prior written permission.
8. User Conduct
You agree not to use the website for any unlawful or unauthorized purpose. You must not transmit any harmful code, attempt to hack, or disrupt the website’s functionality.
9. Limitation of Liability
Souq Al Emara shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites.
11. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of your applicable jurisdiction.
13. Contact Us
If you have any questions about these Terms & Conditions, please contact us through our website or customer support channels.